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Frequently Asked Questions

What is GfK insights4u?

GfK insights4u is an online community for anyone seeking ideas, insights, and thought leadership on consumer and business-to-business market research.
 
It’s a place where marketing professionals, product managers, brand managers, and market researchers can connect with each other and with GfK experts and partners on all aspects of research—from the latest trends to specific business challenges.
 
GfK insights4u makes it quick and easy for anyone to share knowledge and take action, at any stage of the marketing process.
 
Who sponsors GfK insights4u?
 
GfK insights4u was developed by GfK Custom Research North America, which also funds and manages the site.
 
What can I find on GfK insights4u?
 
You’ll find white papers, reports, presentations, and articles on the gamut of market research topics. Explore GfK insights4u to:
 
·        Learn more about consumer trends in one or more markets around the world
·        Get a deeper understanding of the latest trends in customer loyalty or brand health tracking
·        Find a primer on developing winning customer segmentation
·        Gain an in-depth perspective on how to bring strategic innovation to your organization
·        And more!
 
The insights you need are often just a click away.
 
But that’s just the tip of the iceberg. Feel free to join the community discussion on GfK insights4u. You can listen in on the conversation or make the most of of the community by becoming a registered user and participating directly.
 
Want to add your thoughts to a post on ethnography? Have at it. Has an entry on polling triggered a question for you? Throw it out there. You’ll be talking with peers, subject-matter experts, and other professionals with years of practical expertise.
 
 
Who contributes the content on GfK insights4u?
 
With the exception of comments, all content is contributed by subject-matter experts (we call them “gurus”). They include senior researchers from GfK’s sector-specific teams, research practice areas, and research “centers for excellence”—both in North America and the rest of the globe. They may also include experts from outside GfK.
 
Comments can be contributed by anyone who’s a registered user of GfK insights4u. A commenter may be the head of research at a Fortune 500 company, a PhD student at a leading university, or a GfK guru.
 
How can I tell which content is posted by someone from GfK?
 
We’ve made it easy to recognize what content comes from GfK. Just look for the GfK logo beside the author’s name. That goes for all content, including comments. We think it makes for better transparency.
 
How can I become a guru?
 
If you’d like to contribute content to GfK insights4u and you have the market research chops to do it, we want to hear from you. Just complete the online form in the Contact Us section. Our editors will be in touch to learn more about your experience and the content you’re interested in contributing. 
 
I forgot my password. What do I do?
 
No problem. Click the “Forgot Password?” button on the Login page and follow the instructions provided to create a new password.
 
 
Can I share content from insights4u on FaceBook, Twitter, LinkedIn, etc?
 
You bet. Look for the set of icons at the upper right-hand corner of each post. They let you share content on 50 (and counting) social networking and other sites. This is also where you’ll find icons to print, email, and bookmark content. 
 
 
How will personal information collected in my profile be used?
 
GfK respects the privacy of every registered user. The information we collect will be used only in the aggregate by our editors to customize the site’s content, so it works better for you. We will never share or sell any of the information we collect with third parties. For more details, see our Privacy Policy.
 
 
 
Why should I become a registered user?
 
Because registered users can do two things non-registered users can’t: 1) access all the site’s content, and 2) comment on any post. Very simply, you get much more out of GfK insights4u as a registered user.
 
And registering is free.
 
 
Once I register, how soon will a salesperson contact me?
 
How about never? Registration gives you full access to content and lets you comment. It doesn’t give anyone access to contact you.
 
GfK insights4u exists to foster discussions and information-sharing within the market research community. It’s not a sales platform or a covert marketing tool. Future releases will allow registered users who are GfK clients to connect with their GfK representatives—at their option, not ours.
 
How much does it cost to register?
 
Nothing. Registering on GfK insights4u is free.
 
 
If I’m a GfK survey respondent or client and have a question about a particular study or project, can I ask it here?
 
No. GfK insights4u isn’t that kind of forum. Instead, please contact your GfK representative directly or, if you’re unsure of who to call, you may use the Contact Us form and we’ll make sure your inquiry gets to the right person.
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http://www.gfkinsights4u.com/transcending_brand__and__loyalty.html was shared via 'like'
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http://www.gfkinsights4u.com/transcending_brand__and__loyalty.html was shared via 'linkedIn'
06:27 AM Feb 5
Transcending Brand & Loyalty was shared via 'twitter'.
06:27 AM Feb 5
#GirlScouts rolling out new campaign on Capitol Hill tomorrow with new research on girls and leadership: http://t.co/AsKzbUHj (client) #fb
09:58 PM Jan 31
Celebrating 100 Years of #girlscouts ! Read our full report here - http://t.co/2f6q1V9g
02:52 PM Jan 31
Great Stuff @girlscouts #getherthere http://t.co/tmf1q0hn
01:46 PM Jan 31
Wave 5 innovation forces you int he future & step out of your comfort zone #CIevent2012
11:48 AM Jan 31
#CIevent2012 Wave 5 Examples: #Axe, #Crestwhitestrips, #prius, #bagster, #coppertone contnuous spray-GAME CHANGING innovation #CIevent2012
11:04 AM Jan 31
When you build segmentation studies don't just ask what you're doing today, but more importantly what are you doing tmrw #CIevent2012
11:04 AM Jan 31
Wave 5 Innovation: when you can create a whole new category that still meets the same need states but in a completely new way#CIevent2012
11:04 AM Jan 31
There are 4 buckets that help organize purchasing motivation: Security, Wellbeing, Gratification & Convenience #CIevent2012 #gfkcrna
11:04 AM Jan 31
Wouldn't It Be Great To Be In The Customer Experience Business? was shared via 'linkedin'.
04:12 PM Jan 27
http://gfkresearch.mediaspa.com/home.cfm?x=1 was shared via 'tweet'
04:11 PM Jan 27
http://gfkresearch.mediaspa.com/home.cfm?x=1 was shared via 'tweet'
04:11 PM Jan 27
http://gfkresearch.mediaspa.com/home.cfm?x=1 was shared via 'tweet'
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http://gfkresearch.mediaspa.com/home.cfm?x=1 was shared via 'tweet'
04:07 PM Jan 27
Location Wars:The secrets of country brand marketing http://www.themarketer.co.uk/trends/location-wars-the-secrets-of-country-brand-marketing/?locale=en


Location Wars:The secrets of country brand marketing
www.themarketer.co.uk
Forget postcard clichés, country brand marketing has become big business as nations battle it out for top billing on the world stage to attract business and tourism. Muireann Bolger looks at what makes a strong country brand and the winners and losers of 2011
09:20 PM Nov 30
The Economist: ’Tis the season to be frugal http://www.economist.com/node/21538756


’Tis the season to be frugal
www.economist.com
THANKSGIVING DAY, which this year falls on Thursday November 24th, is fast approaching and retailers in America are getting ready to lay out their wares in the hope that the annual stampede by shoppers wi
08:56 PM Nov 30
Attention Marketers: AMA TV brings you another great episode of marketing news and insights. Hear about big brands, networking and customer loyalty! This week hear how Gap is going back to basics and expanding their international presence, just in time for the holidays-networking, GfK Custom Research's 3 keys to help ensure a successful customer loyalty program and more!


AMA TV: Gap Goes Back to Basics
videos.marketingpower.com
Attention Marketers: AMA TV brings you another great episode of marketing news and insights. Hear about big brands, networking and customer loyalty! This week hear how Gap is going back
02:48 PM Nov 30
Wouldn’t It Be Great To Be In The Customer Experience Business? http://www.gfkinsights4u.com/insights4u.cfm?articleID=448


Wouldn’t It Be Great To Be In The Customer Experience Business? - insights4u - Share Knowledge, Take
www.gfkinsights4u.com
There is a world of difference between being in the Experience business (capital “E”) and designing the customer experience (small “e”).
09:31 PM Oct 26
Younger Automobile Buyers Not as Brand Loyal as Older Counterparts http://www.gfkinsights4u.com/insights4u.cfm?articleID=449


Younger Automobile Buyers Not as Brand Loyal as Older Counterparts - insights4u - Share Knowledge, T
www.gfkinsights4u.com
New survey shows steady decline in customer loyalty for specific brands, signals the need for a new approach to marketing automobiles in the future
09:30 PM Oct 26
Market Research and the Smartphone: Star Crossed Lovers Or Strangers In The Night? http://www.gfkinsights4u.com/market_research_and_the_smartphone-__star_crossed_lovers_or_strangers_in_the_night.html


Market Research and the Smartphone: Star Crossed Lovers Or Strangers In The Night? - insights4u - S
www.gfkinsights4u.com
Wayne Gretzky famously said he always skates to where the puck is going. In market research, it is clear the puck is headed straight to the smartphone.
07:28 PM Oct 26
Younger Automobile Buyers Not as Brand Loyal as Older Counterparts http://www.marketwire.com/press-release/younger-automobile-buyers-not-as-brand-loyal-as-older-counterparts-1577965.htm


Younger Automobile Buyers Not as Brand Loyal as Older Counterparts
www.marketwire.com
NEW YORK, NY--(Marketwire - Oct 26, 2011) - During the past decade, automobile manufacturers have experienced a steady decline in customer loyalty for specific brands. This change signals the need for a new approach to marketing automobiles in the future according to a new survey conducted by GfK Au...
07:10 PM Oct 26
Holiday 2011 Trend: More Gifts Under the Tree ... For Me - DailyFinance http://www.dailyfinance.com/2011/10/24/holiday-2011-trend-more-gifts-under-the-tree-for-me/


Holiday 2011 Trend: More Gifts Under the Tree ... For Me - DailyFinance
www.dailyfinance.com
Recession-scarred shoppers are tired of cutting back, and they're ready to give in to their pent up spending impulses, experts say. So after a few years of austerity, this holiday season, many people are going to be splurging a bit more on presents for themselves.
07:09 PM Oct 26



What our experts are saying...
Howard Lax
Vice President, GfK Customer Loyalty
Latest Post:
The Generational Effect: Customer Loyalty Across The Generations